ECTS
120 credits
Duration
2 years
Training structure
Institute of Business Administration (IAE)
Language(s) of instruction
French
Presentation
The Master's in Omnichannel Management for Banking and Insurance is a two-year program. This course is open to work-study students via an apprenticeship or professional training contract.
Objectives
Banks and insurance companies are hiring. They are looking for candidates who have received solid training in management and who are familiar with the banking and insurance industries. The training offered specifically addresses these needs: recruitment of sales representatives in the retail and professional markets. All aspects of the profession are covered, both from a theoretical and practical perspective, through lectures and tutorials delivered by academics and industry professionals who are specialists in their respective fields.
Know-how and skills
Identify customer demand characteristics and provide an appropriate response to this demand
.
Support and advise customers.
Ensure the administrative follow-up of promotional and prospecting operations.
Apply internal procedures for handling commercial relations.
Produce documents related to the handling of commercial relations in a digital environment.
Apply techniques and tools (risk management, financial analysis).
Control and measure banking risks.
Apply and comply with banking regulations.
Collect and use data.
Program
Select a program
Master 1 - Omnichannel Management in Banking and Insurance
The Master's in Omnichannel Management for Banking and Insurance is a two-year program. This course is open to work-study students via an apprenticeship or professional training contract
Banking and insurance institutions are recruiting. They are looking for candidates who have received solid training in management and who are familiar with the banking and insurance industries. The course offered specifically meets these needs: recruitment of sales representatives in the retail and professional markets.
Master 2 - Omnichannel Management in Banking and Insurance
The Master's in Omnichannel Management for Banking and Insurance is a two-year program. This course is open to work-study students via an apprenticeship or professional training contract
Banking and insurance institutions are recruiting. They are looking for candidates who have received solid training in management and who are familiar with the banking and insurance industries. The course offered specifically meets these needs: recruitment of sales representatives in the retail and professional markets.
Admission
Admission requirements
Candidates are subject to a two-stage recruitment process
First, by the IAE: eligibility based on application and interview.
Second, by partner banks and insurance companies: recruitment interview.
Applications are submitted online via the IAE website: https://iae.umontpellier.fr
The IAE in Montpellier welcomes students on initial training apprenticeship contracts, continuing education trainees, and trainees on individual training leave.
And after
Professional integration
Banking and insurance professions: Personal and business customer advisor.
Specialized corporate and insurance networks. Middle and back office support functions.