Intended Level of Study
5 years of post-secondary education
ECTS
120 credits
Duration
2 years
Training Structure
Institute of Business Administration (IAE)
Language(s) of Instruction
French
Overview
The Sector-Specific Management program offers two tracks aligned with two vocational training centers (CFA). These are the Banking & Insurance track and the Postal Services Sales track.
98%
Success Rate
Objectives
The “Omnichannel Management in Banking and Insurance” track trains professionals in the sale of banking and insurance products. The sales component is particularly strong. The main career paths include: retail and commercial account managers, and business development managers.
The “Sales Management” track trains individuals responsible for optimizing their organization’s results. They are also responsible for controlling the institution’s operating and
dministration costs and must ensure effective local communication on behalf of the institution. As part of business development, they supervise and lead a sales
team as well as administrative staff. They must run their institution as a true profit center and manage teams on a daily basis with the ongoing goal of developing their skills.
Expertise and Skills
The main expected competencies include:
· General competencies in various management areas (particularly finance, accounting
, and marketing)
· Ability to conduct, based on the course material, an economic, financial,
strategic, and organizational analysis using case studies.
· Ability to gather, organize, and process relevant information from case studies or texts
covered in class.
· Proficiency in managing processes and people, particularly in a “sales” context
· Ability to propose and discuss decision-making criteria (financing, risk).
· Students’ ability to apply financial and legal knowledge in the context of the client-
relationship.
· Proficiency in human resources implications (conflict resolution, change
management, etc.)
· Proficiency in understanding the organizational implications for the institution’s profitability and earnings.
Organization
Special Features
Some courses are available online on the MOODLE platform.
Open on an alternating basis
This program is offered as a work-study program.
Program
Select a program
Team Management
Since 2004, the Master’s programs in Sales Management and Production Management (M1 and M2) have been offered in partnership with La Poste Group and CFA Formaposte Sud Est. The goal of this program is to train Sales Team Managers (MEC) and Production Team Managers (MEP) through a work-study program (24 months).
The first year provides a solid grasp of the fundamentals of management and administration. The second year allows students to delve deeper into these various areas and strengthen their career focus.
Omnichannel Management in Banking and Insurance (MOBA)
The Master's in Omnichannel Management for Banking and Insurance is a two-year program. This program is open to students enrolled in a work-study program through an apprenticeship or professional training contract.
Admission
Mandatory Prerequisites
Master's in Sales Management:
Students who have earned 180 ECTS credits (BAC+3).
Must have at least 6 months of professional experience (including internships) with a focus on sales, management, and project management.
Master’s in Banking & Insurance:
Students who have earned 180 ECTS credits (Bac+3).
Age limit: 26 years old as of the date the apprenticeship contract is signed.
Expected Results
The Mon Master platform displays two “salaried employment rates in France” for each program at 6 and 18 months. These two rates, known as “INSERSUP” rates, exclude graduates working in the self-employed sector, business owners, artisans, or those working abroad. These rates therefore do not reflect the reality of professional integration. Furthermore, some Mon Master programs do not display INSERSUP rates because, since the employment rate in France effectively excludes many graduates who are already employed, the threshold for statistical reliability is no longer met.
To obtain completely reliable information covering all graduates who entered the job market directly without continuing their studies, we recommend that you visit the University of Montpellier’s website (https://osipe.edu.umontpellier.fr). These employment rates are calculated at the 30-month mark (number of graduates in employment / number of graduates who are either employed or seeking employment). This data is collected by OSIPE (Observatory for Student Monitoring and Professional Integration).
And then
Continuing Your Education Abroad
Possible depending on the partners and student projects.
Transition Programs and Reorientation
There are no transfer programs per se, but students do switch paths every year (to competitive exams, the military, or teaching).
Employment Placement
Careers in the banking and insurance sectors:
- Customer Service Representative for Individual and Business Clients.
- Specialized business and insurance networks.
- Middle and back-office support functions.
Roles of a Sales Manager:
- The sales manager is responsible for optimizing the sales results of his or her location.
- He ensures the quality of customer service and the services (mail, counter services, and financial services) provided to all La Poste customers.
- He oversees the management of his institution's administrative and operating costs.
- He manages community relations with customers (individuals and businesses), local elected officials, and community organizations. On a day-to-day basis, he supervises, monitors, and leads a team of tellers, financial advisors, and administrative staff.