ECTS
60 credits
Duration
1 year
Training structure
Institute of Business Administration (IAE)
Language(s) of instruction
French
Presentation
The Master's degree in Omnichannel Management in Banking and Insurance takes two years to complete. This course is open to sandwich courses via an apprenticeship or professionalization contract
Banks and insurance companies are recruiting. They are looking for candidates who have received a solid management training and are familiar with the banking and insurance professions. The training we offer is specifically designed to meet these needs: recruitment of sales representatives for the retail and professional markets.
Objectives
All aspects of the profession are covered, both theoretically and practically, thanks to courses and tutorials given by academics and industry professionals specializing in their respective fields.
Know-how and skills
►Identify the characteristics of customer demand and provide an appropriate response to that demand.
► Accompany and advise customers.
► Ensure the administrative follow-up of promotional and prospecting operations.
► Apply internal procedures for handling commercial relations.
► Produce documents linked to the processing of commercial relations in a digital environment.
► Apply techniques and tools (risk control, financial analysis).
► Control and measure banking risks.
► Apply and comply with banking regulations.
► Collect and exploit data.
Organization
Open on a sandwich basis
Contract type | Apprenticeship contract, Professionalization contract |
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Admission
How to register
Candidates are subject to a double recruitment process:
► First, by the IAE: eligibility based on application and interview.
► Second, by partner banks and insurers: recruitment interview.
Application on line on the IAE website: https://iae.umontpellier.fr
And then
Professional integration
► Banking and insurance professions: Customer advisor for individuals and professionals.
► Specialized corporate and insurance networks. Middle and back office support functions.