ECTS
60 credits
Duration
1 year
Training Structure
Institute of Business Administration (IAE)
Language(s) of Instruction
French
Overview
The Master’s in Omnichannel Management for Banking and Insurance is a two-year program. This program is open to work-study students through an apprenticeship or professional training contract:
Banking and insurance institutions are hiring. They are looking for candidates who have received a solid education in management and who are familiar with the banking and insurance industries. The program specifically addresses these needs: recruiting sales representatives for the retail and commercial markets.
Objectives
All aspects of the profession are covered, both from a theoretical and practical perspective, through lectures and seminars taught by university faculty and industry professionals who are experts in their respective fields.
Expertise and Skills
► Identify the characteristics of customer demand and provide an appropriate response to that demand.
► Support and advise customers.
► Handle the administrative follow-up for promotional and prospecting activities.
► Apply internal procedures for managing business relationships.
► Produce documents related to the management of business relationships in a digital environment.
► Apply techniques and tools (risk management, financial analysis).
► Monitor and measure banking risks.
► Apply and comply with banking regulations.
► Collect and analyze data
Organization
Open on an alternating basis
Contract Type | Apprenticeship Contract, Professional Training Contract |
|---|
Admission
Registration Procedures
Candidates go through a two-step selection process:
► First, through the IAE: eligibility based on application materials and an interview.
► Second, through partner banks and insurance companies: a job interview.
Apply online via the IAE website: https://iae.umontpellier.fr
And then
Employment Placement
► Careers in the banking and insurance sectors: Client advisor for individual and business clients.
► Specialized business and insurance networks. Middle and back-office support roles.