ECTS
60 credits
Duration
1 year
Training structure
Institute of Business Administration (IAE)
Language(s) of instruction
French
Presentation
The Master's in Omnichannel Management for Banking and Insurance is a two-year program. This course is open to work-study students via an apprenticeship or professional training contract
Banking and insurance institutions are recruiting. They are looking for candidates who have received solid training in management and who are familiar with the banking and insurance industries. The course offered specifically meets these needs: recruitment of sales representatives in the retail and professional markets.
Objectives
All aspects of the profession are covered, both from a theoretical and practical perspective, through lectures and tutorials delivered by academics and industry professionals who are specialists in their respective fields.
Know-how and skills
►Identify customer demand characteristics and provide an appropriate response to this demand.
► Support and advise customers.
► Ensure the administrative follow-up of promotional and prospecting operations.
► Apply internal procedures for handling commercial relationships.
►Produce documents related to the handling of commercial relationships in a digital environment.
► Apply techniques and tools (risk management, financial analysis).
► Control and measure banking risks.
► Apply and comply with banking regulations.
► Collect and use data.
Organization
Open alternately
Type of contract | Apprenticeship contract, Professional training contract |
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Admission
Registration procedures
Candidates are subject to a two-stage recruitment process:
► First, by the IAE: eligibility based on application and interview.
► Second, by partner banks and insurers: recruitment interview.
Online application on the IAE website: https://iae.umontpellier.fr
And after
Professional integration
► Banking and insurance professions: Personal and business customer advisor.
► Specialized business and insurance networks. Middle and back office support functions.