Economics - Management, Health

UNIVERSITY DIPLOMA IN QUALITY AND RISK MANAGEMENT IN HEALTH AND MEDICO-SOCIAL ESTABLISHMENTS

  • Training structure

    Montpellier Management

  • Language(s) of instruction

    French

Presentation

The Quality and Risk Management in Health and Medical-Social Establishments DU is aimed at professionals in post faced with implementing quality and certification procedures in their establishments.

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Training benefits

  • Rhythm: alternating work-study programs ensure that learners remain professionally active.
  • The expertise of our professional trainers.
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Objectives

The DU Quality and risk management in health and medico-social establishments enables :

  • Acquire a high level of expertise in healthcare quality issues, as defined by the WHO.
  • Acquire the knowledge needed to design and manage a quality approach in a care facility or service.
  • Interface with the Haute Autorité de Santé within the establishment
  • acquire the knowledge needed to implement a risk management approach
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Program

Module 1 - Analyze the environment of the health, social and medico-social sector (final and/or continuous assessment)

  • Overview of the healthcare and medical-social sector
  • Health economics
  • Quality regulatory environment
  • Patient and user rights / Civil liability / Criminal liability
  • Organization theory
  • Ethics and law

Module 2 - Mastering the tools and methods of quality and risk management (final and/or continuous assessment) 

  • Quality concept / Sociology of risk / Reporting and analyzing undesirable events
  • The patient tracing method
  • Continuous improvement in quality and safety of care
  • Risk management: methods and tools
  • Teamwork continuous improvement program - CRM Santé
  • From undesirable events to feedback
  • ISO 26000 standards
  • Safety of premises and installations
  • A quality approach to hospital hygiene
  • CSR and sustainable development in healthcare

Module 3 - Assessing the safety and quality of care (terminal and/or continuous assessment)

  • Vigilance principles
  • Health vigilance

Health care :

  • Managing risks associated with healthcare
  • Certification: context, issues, objectives, assessment procedures, preparation, visits and decision-making process
  • Assessment and recommendations of clinical and professional practices
  • Tracer and targeted tracer methods
  • The processes

Medico-social pathway :

  • ESMS evaluation
  • HAS referential
  • Risk management policy

Module 4 - Managing quality and risk management projects (final and/or continuous assessment)

  • Managing and leading a team / Developing leadership / QWL, well-being at work, RPS
  • Digital transformation
  • Project management / Change management
  • Medical and administrative standards
  • The hospitalized patient file: guaranteeing continuity of care and safety for patients and professionals
  • The quality project: in a healthcare or medico-social establishment
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Admission

Access conditions

To find out more about the conditions of access to this training course, click on the following link.

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How to register

To find out how to register for this training course, click on the following link.

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