Economics - Management, Health

UNIVERSITY DIPLOMA IN QUALITY AND RISK MANAGEMENT IN HEALTHCARE AND MEDICAL-SOCIAL FACILITIES

  • Training structure

    Montpellier Management

  • Language(s) of instruction

    French

Presentation

The University Diploma in Quality and Risk Management in Healthcare and Medical-Social Institutions is aimed at professionals who are responsible for implementing quality procedures and certification in their institutions.

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The advantages of the training program

  • The pace: alternating between theory and practice ensures that learners remain engaged in their professional activities.
  • The expertise of professional practitioners.
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Objectives

The University Diploma in Quality and Risk Management in Healthcare and Medical-Social Institutions enables:

  • To acquire a high level of expertise on health quality issues, as defined by the WHO.
  • To acquire knowledge in order to design and manage a quality approach in a healthcare institution or service
  • To liaise with the High Authority for Health within the institution
  • Acquire the knowledge necessary to implement a risk management approach
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Program

Module 1 – Analyzing the health, social, and medical-social sector environment (final and/or continuous assessment)

  • Overview of the health and medical-social sector
  • Health economics
  • Quality regulatory environment
  • Patients' and users' rights / Civil liability / Criminal liability
  • Organizational theory
  • Ethics and law

Module 2 – Mastering the tools and methods of quality assurance and risk management (final and/or continuous assessment) 

  • Quality concept / Risk sociology / Reporting and analysis of adverse events
  • The patient tracer method
  • Continuous improvement in the quality and safety of care
  • Risk management: methods and tools
  • Continuous Improvement Program for Teamwork – CRM Health
  • From adverse events to feedback
  • ISO 26000 standards
  • Security of premises and facilities
  • Quality approach to hospital hygiene
  • CSR approach and sustainable development in healthcare

Module 3 – Evaluating the safety and quality of care (terminal and/or continuous monitoring)

  • The principles of vigilance
  • Health alerts

Health course:

  • Managing risks associated with care
  • Certification: context, challenges, objectives, assessment methods, preparation, visit, and decision-making process
  • Evaluation and recommendations for clinical and professional practices
  • Tracer and targeted tracer methods
  • The processes

Medical and social care pathway:

  • Evaluation of ESMS
  • HAS reference system
  • Risk management policy

Module 4 – Managing the quality and risk management project (final and/or ongoing control)

  • Managing and leading a team / Developing leadership skills / Quality of life at work, well-being at work, psychosocial risks
  • Digital transformation
  • Project management / Change management
  • Medical and administrative standards
  • The hospitalized patient's file: ensuring continuity of care and safety for patients and professionals
  • The quality project: in healthcare facilities or medical-social facilities
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Admission

Admission requirements

Check the admission requirements for this course at thefollowing link.

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Registration procedures

See the registration details for this training course at the following link.

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