Training structure
Montpellier Management
Language(s) of instruction
French
Presentation
The Quality and Risk Management in Health and Medical-Social Establishments DU is aimed at professionals in post faced with implementing quality and certification procedures in their establishments.
Training benefits
- Rhythm: alternating work-study programs ensure that learners remain professionally active.
- The expertise of our professional trainers.
Objectives
The DU Quality and risk management in health and medico-social establishments enables :
- Acquire a high level of expertise in healthcare quality issues, as defined by the WHO.
- Acquire the knowledge needed to design and manage a quality approach in a care facility or service.
- Interface with the Haute Autorité de Santé within the establishment
- acquire the knowledge needed to implement a risk management approach
Program
Module 1 - Analyze the environment of the health, social and medico-social sector (final and/or continuous assessment)
- Overview of the healthcare and medical-social sector
- Health economics
- Quality regulatory environment
- Patient and user rights / Civil liability / Criminal liability
- Organization theory
- Ethics and law
Module 2 - Mastering the tools and methods of quality and risk management (final and/or continuous assessment)
- Quality concept / Sociology of risk / Reporting and analyzing undesirable events
- The patient tracing method
- Continuous improvement in quality and safety of care
- Risk management: methods and tools
- Teamwork continuous improvement program - CRM Santé
- From undesirable events to feedback
- ISO 26000 standards
- Safety of premises and installations
- A quality approach to hospital hygiene
- CSR and sustainable development in healthcare
Module 3 - Assessing the safety and quality of care (terminal and/or continuous assessment)
- Vigilance principles
- Health vigilance
Health care :
- Managing risks associated with healthcare
- Certification: context, issues, objectives, assessment procedures, preparation, visits and decision-making process
- Assessment and recommendations of clinical and professional practices
- Tracer and targeted tracer methods
- The processes
Medico-social pathway :
- ESMS evaluation
- HAS referential
- Risk management policy
Module 4 - Managing quality and risk management projects (final and/or continuous assessment)
- Managing and leading a team / Developing leadership / QWL, well-being at work, RPS
- Digital transformation
- Project management / Change management
- Medical and administrative standards
- The hospitalized patient file: guaranteeing continuity of care and safety for patients and professionals
- The quality project: in a healthcare or medico-social establishment
Admission
Access conditions
To find out more about the conditions of access to this training course, click on the following link.
How to register
To find out how to register for this training course, click on the following link.