CRISIS MANAGEMENT

Enable participants to deploy a specific organization
able to:
>Prepare for a crisis
- Anticipate the occurrence of a crisis (internal causes,
external, environmental, contextual...)
- Position yourself in the network of crisis management players
(state services, emergency services, local authorities...)
- Structure a crisis unit and train
>Act in a crisis situation
- Deploy a crisis unit
- Integrate the Human Factor into crisis management
(perception, leadership, internal communication, decision-making
...)
- Mastering crisis communication (timing,
language elements, social network management,
savoir dire...)
>Learning from the crisis
- Building a resilient organization
- Taking advantage of feedback
- Improving practices