Training Structure
Montpellier Management
Language(s) of Instruction
French
Overview
The Diploma in Quality and Risk Management in Healthcare and Medical-Social Facilities is designed for practicing professionals who are responsible for implementing quality initiatives and certification processes in their facilities.
100%*
Success Rate
The Benefits of the Training Program
- The schedule: the work-study program ensures that students can continue working.
- The expertise of the professionals involved.
Objectives
The Diploma in Quality and Risk Management in Healthcare and Medical-Social Facilities enables students to:
- To acquire a high level of expertise in health quality issues, as defined by the WHO
- To gain the knowledge needed to design and implement a quality improvement initiative in a healthcare facility or department
- To serve as the liaison with the Haute Autorité de Santé within the institution
- To acquire the knowledge necessary to implement a risk management approach
Organization
Knowledge Assessment
*The success rate is calculated based on the number of students enrolled in this program who earned their degree divided by the number of students enrolled in this program who achieved a grade point average higher than 7/20. Data from the 2024–2025 academic year.
Program
Module 1 – Analyzing the Health and Medical-Social Sector Environment (final and/or ongoing assessment)
Overview of the Health and Medical-Social Sector
Health Economics
Regulatory Framework for Quality
Patients’ and Users’ Rights / Civil Liability / Criminal Liability
Organizational Theory
Ethics and Law
Module 2 – Mastering the Tools and Methods of Quality Assurance and Risk Management (Final and/or Ongoing Assessment)
Sociology of Risk / Reporting and Analysis of Adverse Events
The “Tracer Patient” Method – Healthcare
The “Tracer” Client – Medical-Social
Continuous Improvement of Care Quality and Safety – Quality Concept
Risk Management: Methods and Tools
Continuous Improvement of Teamwork
From Adverse Events to Lessons Learned
ISO 26000 Standards
Safety of Premises and Facilities
Quality Approach in Hospital Hygiene
CSR and Sustainable Development Approach in Healthcare
Module 3 – Assessing the Safety and Quality of Care (Final and/or Ongoing Monitoring)
Principles of Vigilance
Health Vigilance
Management of Healthcare-Related Risks
Processes
Health Screening Process:
Certification: Background, Challenges, Objectives, Evaluation Methods, Preparation, Site Visit, and Decision-Making Process
Evaluation and Recommendations for Clinical and Professional Practices
The “tracer pathway” and “targeted tracer” methods
Medical and Social Care Pathway:
ESMS Evaluation
HAS Standards
Risk Management Policy
Module 4 – Managing the Quality and Risk Management Project (Final and/or Ongoing Assessment)
Theoretical Approaches to Attitudes and Behaviors in the Workplace
Crisis Management: Extreme Weather Risks in Healthcare Organizations
Team Management (managerial communication, leading a team, conducting meetings, conflict management)
Developing Leadership Skills
Quality of Life at Work / Psychosocial Risks
Digital Transformation
Project Management / Change Management
Medical and Administrative Standards
The Inpatient Record: Ensuring Continuity of Care and the Safety of Patients and Healthcare Professionals
Quality and Risk Management Initiatives: In Healthcare Facilities or Medical-Social Institutions
Admission
Admission Requirements
See the admission requirements for the Professional Degree in Quality and Risk Management in Healthcare and Medical-Social Facilities on this page (under "Prerequisites").
To apply:
- Visit this page
- Click the red "Apply" button
Registration Procedures
Please review the registration guidelines for this training course at the following link.