Training structure
Montpellier Management
Language(s) of instruction
French
Presentation
The DE in Quality and Risk Management in Healthcare and Medical-Social Institutions is aimed at professionals who are responsible for implementing quality procedures and certification in their institutions.
The advantages of the training program
- The pace: alternating between theory and practice ensures that learners remain engaged in their professional activities.
- The expertise of professional practitioners.
Objectives
The DE in Quality and Risk Management in Healthcare and Medical-Social Institutions enables:
- To acquire a high level of expertise on health quality issues, as defined by the WHO.
- To acquire knowledge in order to design and manage a quality approach in a healthcare institution or service
- To liaise with the High Authority for Health within the institution
- Acquire the knowledge necessary to implement a risk management approach
Program
Module 1 – Analyzing the healthcare and medical-social sector environment (final and/or continuous assessment)
General overview of the health and medico-social sector
Health economics
Regulatory environment for quality
Patient and user rights / Civil liability / Criminal liability
Organizational theory
Ethics and law
Module 2 – Mastering the tools and methods of quality assurance and risk management (final and/or continuous assessment)
Sociology of risk / Reporting and analysis of adverse events
The patient tracer method – healthcare
The accompanied tracer – Medical-social
Continuous improvement of the quality and safety of care – Quality concept
Risk management: methods and tools
Continuous improvement of teamwork
From adverse events to feedback
ISO 26000 standards
Safety of premises and facilities
Quality approach to hospital hygiene
CSR approach and sustainable development in healthcare
Module 3 – Evaluating the safety and quality of care (terminal and/or continuous monitoring)
The principles of vigilance
Health vigilance
Management of risks associated with healthcare
Processes
Health course:
Certification: context, challenges, objectives, evaluation methods, preparation, visit, and decision-making process
Evaluation and recommendations for clinical and professional practices
Pathway and targeted pathway methods
Medical and social care pathway:
assessment HAS reference framework
Risk management policy
Module 4 – Managing the quality and risk management project (final and/or ongoing control)
Theoretical approaches to attitudes and behaviors at work
Crisis management: extreme climate risks in healthcare organizations
Team management (managerial communication, leading a team, conducting meetings, conflict management)
Developing leadership skills
Quality of life at work / Psychosocial risks
Digital transformation
Project management / Change management
Medical and administrative standards
Hospital patient records: ensuring continuity of care and safety for patients and professionals
Quality and risk management projects: in healthcare facilities or medical-social establishments
Admission
Admission requirements
See the admission requirements for the DE in Quality and Risk Management in Healthcare and Medical-Social Institutions on this page (under "prerequisites").
To apply:
- Visit this page
- Click on the red "Apply" button
Registration procedures
See the registration details for this training course at the following link.